Saftey Information

Covid-19 Procedure.

Card payment is preferred. For your safety and ours, please avoid using cash as a payment method.

It is vitally important that you are able to visit our Dealership safely, so we have introduced the following additional safety measures to help protect you and our colleagues.

If you have symptoms of Covid-19 a high temperature, a new, continuous cough or loss of smell or taste (anosmia)  – Please stay home and contact us to re-arrange your visit.

 

Social Distancing.

We have placed convenient floor markings in all our Dealerships to help you keep a safe distance of 2 metres.

We are now operating a one way system, please follow the markings.

Please keep a safe distance from all other customers and our colleagues at all times when visiting our Dealership.

We kindly ask that if possible, you drop the vehicle off to us and return to collect, rather than wait at the Dealership.

We have also introduced a limit to the number of people inside our Dealerships, so we kindly ask you to arrive alone, if possible and please keep to your agreed appointment time.

 

Personal Protection.

Screen protectors have been installed within our Dealerships for yours and our colleagues’ protection.

All non-customer facing colleagues will wear face masks, when dealing with your vehicle.

We have made hand sanitiser readily available for all our customers and colleagues to use. Upon arrival at the Dealership, we kindly ask you to sanitise your hands thoroughly.

All desks, workstations and card payment machines are cleaned and sanitised after every use.

 

Vehicle

We will also take extra care of your vehicle, by not only ensuring it is sanitised before and after working on it, we have also incorporated the additional following safety precautions:

Regular hand washing & hand sanitiser by all colleagues.

Cleaning of workstations and all tools after each use.

Cleaning door handles.

Correct use of all disposable vehicle interior protection materials – disposable seat cover, disposable steering wheel cover, gear lever cover and floor mats.

Thorough cleaning of interior surfaces after repairs.

Use of disposable cloths and protective gloves.